pas d'échange/remboursement sur les articles bradés.
Prendre sa taille habituelle si pied fin, pied fort prendre une taille au-dessus.
🇫🇷 For France :
➡️ 48 to 72 H in Colissimo with signature ( working days )
➡️ 3 to 6 days in Mondial Relay ( working days )
➡️ 24H in click & collect at the showroom
🌎 For international:
The delivery times can go up to 10 days depending on the carrier you have selected ( excluding customs delays )
Please note that for countries outside the EU, customs fees may apply in addition to your order, we are not responsible.
🚨 The above information are indicative times that do not take into account holidays, school vacation periods or delays of the chosen carrier. We are not responsible for the delay of the carriers, we commit ourselves to transmit to these last ones your parcel in the 72h maximum after your order.
Leathers, composition & maintenance
The leathers of our Swedish clogs
The greased leather is a leather as indicated by its name, more fat, in fact, during the manufacturing process it is more nourished than other types of leather. This gives it a soft and robust touch. It is a very easy leather to maintain.
The maintenance is done with colorless shoe polish to give a shine! To ensure the longevity of your clogs, replace the rubber if worn at a good shoemaker.
Smooth leather is a leather worked with a smooth plate to avoid a grained aspect, it is a raw leather to which we can add pigments.
Maintenance is done with colorless shoe polish to give a shine! To ensure the longevity of your clogs, replace the rubber if worn at a good shoemaker.
Patent leather is a leather to which we add a thin layer of film in order to obtain a shiny aspect, this gives it a particular style and easy maintenance.
Maintenance is done with a damp sponge. To ensure the longevity of your clogs, replace the rubber if worn at a good shoemaker.
Metallic leather is a leather similar to patent leather to which we apply a color with synthetic pigments such as gold, copper, silver and others. Solvents should be avoided for this type of leather.
Metallic clogs do not like abrasive cleaning products & hydroalcoholic gel.
Nubuck/suede leather is a leather that has a soft and velvety appearance obtained by sanding the top of the hide. Its grain is finer.
Maintenance is done with a waterproofing spray for nubuck ! To ensure the longevity of your clogs, replace the rubber if worn at a good shoemaker.
NB: vegetable leather is a cow leather without chrome, it is made with vegetable dyes
COMPOSITION OF OUR CLOGS
Exchanges & Returns
To proceed with an exchange/return, follow the steps below:
1- Contact us here, indicating your order number, the item in question, your name and the reason for the exchange/return. Please do not send a new email if we have already conversed about your exchange/return request.
Following our exchange, we will send you a return form to fill out and put inside your package.
2- Create your return shipping form, preferably on the Mondial Relay website (if you choose Colissimo you will need to take the option with signature) so that we can track the return of your order.
You will need the information below to create your shipping form:
LES SABOTS DE MARIE
5 IMPASSE FRANCHEMONT
THANK YOU FOR CHOOSING THE WORLD RELAY : MOLI DEPARTEMENT STORE - 149 BOULEVARD VOLTAIRE - 75011 ( If this Relay is not available contact us so that we give you another Relay address ) Our team does not pick up packages outside our area, please follow the instructions
Please return your package in the same original box and protect it as best as possible. (cling film or garbage bags are not adequate to protect our boxes) Thank you for your attention.
3- Once your order is received and validated by us, we will proceed to an exchange or a refund of the item on the payment method used during your purchase. Please note that refunds of your items are made within 15 days after receipt of your return.
NB: you have 15 days after receipt of your order to send us back your package